We always strive to provide the best technical solutions and services to customers who are looking for the highest quality standards related to technical solutions for networks and communications, central services, linking branches, internet networks, servers and surveillance cameras.
Communication systems solutions in Saudi Arabia and their importance for institutions
Technological progress in the field of communications has provided many opportunities for the development of institutions with the emergence of modern communication technologies such as the VOIP communication system. The various types of exchange services are one of the most important elements of internal voice communication in companies and establishments, in addition to the possibility of linking different branches to each other and facilitating communication methods.
What is VOIP technology?
It is a communication system for making voice calls using Internet networks instead of the old landline telephone line, which is higher quality in voice transmission and more efficient.
Advantages of vOIP communication technology
- Low call bills and low cost
- Call anywhere in the world at the lowest rate
- Quality and clarity of sound
- Automated answering, the ability to transfer and record calls, and create call queues.
- Unified communications between the work team, employees and customers,
- which leads to the speedy completion of tasks
- Avoid wiretapping to protect the confidentiality of information.
PBX systems
Advantages of PBX and PBX systems:
Ease of use – Connecting corporate branches to each other – Saving voice communication costs
Call Center – Call Center
Team Way provides you with the best call center that works on:
Organizing receiving and sending calls – Ease of communication with customers and answering their inquiries – Providing a high level of customer service and satisfaction – Tracking calls to ensure quality
Advantages of creating communication solutions – VOIP service in the business sector in Saudi Arabia?
- It provides a cost commensurate with all sectors, regardless of their size.
- Organizing internal communications between employees.
- High-resolution video and audio group calls.
- Ease of communication with anyone, anywhere, in any country.
- Reports and analyzes to measure the level of performance.
- Products with distinctive design and ease of use.
How we work
01 Meeting with the client the needs and requirements of the project and the goal to be reached
02 Study the project and define the scope of the project
03 Preparing work plans and the necessary devices and equipment
04 Specify the time and date to start implementation
05 Preparing a document for the project with delivery
06 Post-work follow-up to ensure quality control
