Communication solutions

Communication systems solutions in Saudi Arabia and their importance for institutions

Technological progress in the field of communications has provided many opportunities for the development of institutions with the emergence of modern communication technologies such as the VOIP communication system. The various types of exchange services are one of the most important elements of internal voice communication in companies and establishments, in addition to the possibility of linking different branches to each other and facilitating communication methods.

What is VOIP technology?

It is a communication system for making voice calls using Internet networks instead of the old landline telephone line, which is higher quality in voice transmission and more efficient.

Advantages of vOIP communication technology

Low call bills and low cost
Call anywhere in the world at the lowest rate
Quality and clarity of sound
Automated answering, the ability to transfer and record calls, and create call queues.
Unified communications between the work team, employees and customers,
which leads to the speedy completion of tasks
Avoid wiretapping to protect the confidentiality of information.

PBX systems

Advantages of PBX and PBX systems:
Ease of use – Connecting corporate branches to each other – Saving voice communication costs

Call Center – Call Center

Team Way provides you with the best call center that works on:

Organizing receiving and sending calls – Ease of communication with customers and answering their inquiries – Providing a high level of customer service and satisfaction – Tracking calls to ensure quality

Advantages of creating communication solutions – VOIP service in the business sector in Saudi Arabia?

It provides a cost commensurate with all sectors, regardless of their size.
Organizing internal communications between employees.
High-resolution video and audio group calls.
Ease of communication with anyone, anywhere, in any country.
Reports and analyzes to measure the level of performance.
Products with distinctive design and ease of use.